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Why do I get an error with “order cannot be modified” when I try to sign up?
You are getting this error message because you previously completed an application for Lifeline service through Q Link Wireless. Due to requirements of the Federal Lifeline program, we do not allow you to modify personal data that was already submitted into the system. If you would like to edit your information such as your email address, mailing address or phone number, please contact customer service by sending an email to firstname.lastname@example.org. Please include your full name, enrollment ID (if available) and a telephone number where you can be reached.
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