Activate My Phone

Grab your Q Link SIM card and follow the steps below
to get connected and enjoy your Free Q Link Service!

If you Brought Your Own Phone


  1. Insert Your SIM Card
    Follow our easy installation guide to see how. If you don't need a SIM card, continue to step 2.

  2. Perform a Network Reset
    Find instructions based on your operating system using our handy guide.

  3. Get the My Mobile Account App
    Download the My Mobile Account App for iPhone or Android and log in with your Q Link phone number.

  4. Make a Test Call
    Call 305-260-6232 to confirm your phone’s activation.

If you Purchased a New Phone


  1. Turn on Your New Phone

  2. Get the My Mobile Account App
    Open the pre-installed My Mobile Account App and log in with your Q Link phone number.

  3. Make a Test Call
    Call 305-260-6232 to confirm your phone’s activation.

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