Tag Archives: phone instructions

I received an error message on my phone. What should I do?

You may be unable to send a picture or video message, or you may receive error messages if your phone is connected to the wrong network or if data is disabled on your phone. But don’t worry! It’s easy to fix. Here’s what you can do:

  1. Go to Settings › Wireless & Networks › Mobile Networks or Data
  2. Once there, make sure data is enabled.
  3. Go to Settings > System Update > Update Profile or PRL
  4. Select “Update Profile” or “Update PRL” (if you see both, please update both).
  5. Once selected, just wait a moment while the phone finishes updating. Some phones may restart at this point.



How can I find my Q Link phone’s user manual?

Finding the user manual for your specific phone couldn’t be easier. For your  convenience, we’ve gathered a library of many (though not all) user manuals. To see if your phone’s user manual is included, visit the Phone Manuals page of the Help Center.

Otherwise, you can find and view your Q Link phone’s user manual online. Go to www.google.com, or your preferred search engine’s URL. In the search bar, type your phone’s manufacturer and model number and “download manual,” then press search. Your phone’s user manual should be the first or second search result.

q link phone manuals

Once the user manual is open on your browser, you may save the manual to your computer or print it out for future viewing.