Check or Add Minutes
If you need more minutes, you can buy more online at anytime. Our super-low rates even allow you to use your Q Link phone to replace your current prepaid service.
Here are our available refill options*:
- $10 – 50 Anytime Minutes/30 Days Service
- $20 – 100 Anytime Minutes/30 Days Service
- $30 – 150 Anytime Minutes/30 Days Service
- $35 – 200 Anytime Minutes/60 Days Service
- $40 – 500 Anytime Minutes/60 Days Service
- $49 – Unlimited Anytime Minutes/30 Days Service
You can buy more minutes in a matter of seconds using our express checkout. To add minutes, click here and select how many minutes you would like.
Then, simply enter your Q Link phone number and finish the checkout.
You must use a debit or credit card in your name to purchase more minutes. If you don’t have a debit or credit card, you can purchase a prepaid gift card to use for buying your minutes
*Rates are subject to change.
You can check your available minutes balance at any time by sending a text message to 7500, by dialing *611 from your Q Link phone, or by calling 1-855-754-6543. Once you hear the message, press 6, then 2, and then 1.
For fast and easy access, you can also view your usage details, as well as your remaining voice and text minutes by logging in to My Q Link account.
Then, enter in your username (that’s your email) and your password (that’s your zip code, unless you previously changed it). Then click “Log in.”
Your current available minutes will be shown in “My Usage” section. To see your call or text records, click on “View Usage” and you will see your Monthly Usage Details, which shows you the originating and receiving phone number, the date and time the call or text was placed, the minutes used and whether the usage was a call or text.
* Q Link Wireless updates your recent talk and text usage details every few minutes, but the shown minutes used may take up to 72 hours or longer to update in your My Q Link account.
Q Link Wireless has three free Lifeline plans for you to choose from:
- 500 minutes a month – free
- 250 minutes a month – free
- 125 minutes a month – free
- 68 minutes a month – free
- Plans may vary in select states
To read details about each wireless plan, click here.
Upon activating your Q Link Wireless phone, you will have one year of service, and your minutes for the first month will be already available. You will receive your free minutes on the first day of each month.
Two Q Link Wireless plans offer carry over minutes: the 68 minute plan (Domestic & International) and the 125 minute plan (Rollover). If you choose the 500 minute plan or the 250 minute plan, your unused minutes will not carry over to the next month.
If you find that you need additional minutes at any time, you may purchase extra minutes. Click here for information on minutes packages available for purchase at the lowest rates!
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