1. How do I buy more minutes?

If you need more minutes, you can buy more online at anytime. Our super-low rates even allow you to use your Q Link phone to replace your current prepaid service.

Here are our available refill options*:

  • $10 – 50 Anytime Minutes/30 Days Service
  • $20 – 100 Anytime Minutes/30 Days Service
  • $30 – 150 Anytime Minutes/30 Days Service
  • $35 – 200 Anytime Minutes/60 Days Service
  • $40 – 500 Anytime Minutes/60 Days Service
  • $49 – Unlimited Anytime Minutes/30 Days Service

You can buy more minutes in a matter of seconds using our express checkout. To add minutes, click here and select how many minutes you would like.

express checkout Q Link

Then, simply enter your Q Link phone number and finish the checkout.

express checkout Q Link

You must use a debit or credit card in your name to purchase more minutes. If you don’t have a debit or credit card, you can purchase a prepaid gift card to use for buying your minutes
*Rates are subject to change.

3. How many free minutes do I get every month?

Q Link Wireless has three free Lifeline plans for you to choose from:

  • 500 minutes a month – free
  • 250 minutes a month – free
  • 125 minutes a month – free
  • 68 minutes a month – free
  • Plans may vary in select states

To read details about each wireless plan, click here.



4. When do I get my monthly minutes?

Upon activating your Q Link Wireless phone, you will have one year of service, and your minutes for the first month will be already available. You will receive your free minutes on the first day of each month.

5. What about unused minutes? Will they carry over to the next month?

Two Q Link Wireless plans offer carry over minutes: the 68 minute plan (Domestic & International) and the 125 minute plan (Rollover). If you choose the 500 minute plan or the 250 minute plan, your unused minutes will not carry over to the next month.

If you find that you need additional minutes at any time, you may purchase extra minutes. Click here for information on minutes packages available for purchase at the lowest rates!