1. What is Auto-Refill?

Q Link Wireless now offers convenient monthly refills at a discounted rate on our already low-cost bundle plans! Here’s how it works:

  1. Click here to check out the different options for extra bundle plans.
  2. When you choose your plan, make sure to check the box to allow auto-refills & save up to 20% every month!
  3. Your plan will refill every 30 days at the discounted rate, so you’ll keep saving, month after month.

Plus, you can change your payment method, adjust your refill date, or cancel your refills any time. Log into your My Q Link account at qlinkwireless.com. Once there, click “Manage Auto-Refill” and select from the drop-down menu next to the Refill plan you want to change.

Manage Auto-Refill Page


2. How do I buy more minutes?

If you need more minutes, you can buy more online at anytime. Our super-low rates even allow you to use your Q Link phone to replace your current prepaid service.

Here are our available refill options*:

  • $10 – 50 Anytime Minutes/30 Days Service
  • $20 – 100 Anytime Minutes/30 Days Service
  • $30 – 150 Anytime Minutes/30 Days Service
  • $35 – 200 Anytime Minutes/60 Days Service
  • $40 – 500 Anytime Minutes/60 Days Service
  • $49 – Unlimited Anytime Minutes/30 Days Service

You can buy more minutes in a matter of seconds using our express checkout. To add minutes, click here and select how many minutes you would like.

express checkout Q Link

Then, simply enter your Q Link phone number and finish the checkout.

express checkout Q Link

You must use a debit or credit card in your name to purchase more minutes. If you don’t have a debit or credit card, you can purchase a prepaid gift card to use for buying your minutes
*Rates are subject to change.




4. How many free minutes do I get every month? How much free data do I get?

Q Link Wireless offers the best free plans available* with 1 GB of free data each month, plus 350 free minutes with unlimited text & picture messaging!

Plus, connect your Q Link phone to Wi-Fi and you can surf the web, check social media, and use free calling apps like WhatsApp and Viber to call friends and family around the world—without using your minutes & data.

*Plans vary in tribal areas. To learn more about your wireless plan, click here to log into your My Q Link account.

 


 


5. What about unused minutes? Will they carry over to the next month?

Free monthly minutes & data from Q Link Wireless expire each month, and your next month’s free minutes & data will be refilled at the beginning of each month. With the new, upgraded plans from Q Link, you’ll have plenty of free minutes to enjoy every month, plus data you can use to make even more calls than ever. Click here to learn about making calls using your free data!

And, with our new “Always On” feature, you’re connected all month long—even if you run out of your free minutes & data. You receive free unlimited text & picture messaging, all the time!

And if you ever need additional minutes or data, you can purchase more at our super low rates! With our super affordable bundles, you can get unlimited minutes, unlimited text & picture messaging, and your choice of data, starting at just $15! Click here for information on minutes packages available for purchase at the lowest rates.

 

 



6. When do I get my monthly minutes?

Upon activating your Q Link Wireless phone, you will have one year of service, and your minutes for the first month will be already available. You will receive your free minutes on the first day of each month.