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Help Center

Top Frequently Asked Questions:

  1. Phone User Manuals
  2. What kind of phone will I get? Can I upgrade my phone?
  3. View All
  4. What does “verified pending shipment” mean?
  5. What if my battery or charger doesn’t work or breaks? What if my phone won’t charge?
  6. What do I do if my phone was lost or stolen?
  7. What does “pending further verification” mean?
  8. What if my phone doesn’t work or breaks?
  9. How do I contact customer support?
  10. How do I check my order status?

Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here

Get Help

To learn about your account click here