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Help Center

Top Frequently Asked Questions:

  1. Phone User Manuals
  2. What if my battery or charger doesn’t work or breaks? What if my phone won’t charge?
  3. View All
  4. What do I do if my phone was lost or stolen?
  5. What kind of phone will I get? Can I upgrade my phone?
  6. What if my phone doesn’t work or breaks?
  7. What does “verified pending shipment” mean?
  8. How do I contact customer support?
  9. How will I know when my phone is shipped to me?
  10. What kind of file formats are allowed for uploading my proof documents online?

Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here

Get Help

To learn about your account click here