Get help

Help Center

Top Frequently Asked Questions:

  1. What do I do if my phone was lost or stolen?
  2. Phone User Manuals
  3. What phones will work with the Bring Your Own Phone program?
  4. What kind of phone will Q Link send me? Can I upgrade my phone?
  5. Why does a replacement phone cost $25?
  6. How do I get my phone to work after bringing it to Q Link Wireless?
  7. What if my phone doesn’t work or breaks?
  8. What if I move or change address?
  9. Can I bring my own phone to Q Link Wireless?
  10. When will I get my phone?

Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here

Get Help

To learn about your account click here