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Help Center

Top Frequently Asked Questions:

  1. Phone User Manuals
  2. What does “pending further verification” mean?
  3. What kind of phone will I get? Can I upgrade my phone?
  4. What if my battery or charger doesn’t work or breaks? What if my phone won’t charge?
  5. What do I do if my phone was lost or stolen?
  6. View All
  7. What does “verified pending shipment” mean?
  8. What if my phone doesn’t work or breaks?
  9. How do I check my order status?
  10. What proof documents do I need to upload?

Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here


Chat with a live customer representative. Click here