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Help Center

Top Frequently Asked Questions:

  1. Phone User Manuals
  2. What does “pending further verification” mean?
  3. What kind of phone will I get? Can I upgrade my phone?
  4. What do I do if my phone was lost or stolen?
  5. What if my battery or charger doesn’t work or breaks? What if my phone won’t charge?
  6. View All
  7. What if my phone doesn’t work or breaks?
  8. How do I check my order status?
  9. How do I contact customer support?
  10. What does “verified pending shipment” mean?

Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here


Chat with a live customer representative. Click here