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Help Center

Top Frequently Asked Questions:

  1. Phone User Manuals
  2. What does “verified pending shipment” mean?
  3. What does “pending further verification” mean?
  4. What kind of phone will I get? Can I upgrade my phone?
  5. View All
  6. What if my battery or charger doesn’t work or breaks? What if my phone won’t charge?
  7. What if my phone doesn’t work or breaks?
  8. What do I do if my phone was lost or stolen?
  9. How do I check my order status?
  10. What proof documents do I need to upload?

Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here

Get Help

To learn about your account click here