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Top Frequently Asked Questions:

  1. What do I do if my phone was lost or stolen?
  2. View All
  3. Phone User Manuals
  4. What kind of phone will I get? Can I upgrade my phone?
  5. How do I check my minutes or data balance?
  6. What if my phone doesn’t work or breaks?
  7. What if my battery or charger doesn’t work or breaks? What if my phone won’t charge?
  8. How do I contact customer support?
  9. What does “pending further verification” mean?
  10. I got a message that my plan had been upgraded. How many minutes does my new plan come with? And how much data?

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