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Help Center

Top Frequently Asked Questions:

  1. Phone User Manuals
  2. View All
  3. What if my battery or charger doesn’t work or breaks? What if my phone won’t charge?
  4. What kind of phone will I get? Can I upgrade my phone?
  5. What do I do if my phone was lost or stolen?
  6. How can I get the most from my free minutes & data? How can I make it last longer?
  7. What if my phone doesn’t work or breaks?
  8. I got a message that my plan had been upgraded. How many minutes does my new plan come with? And how much data?
  9. How do I contact customer support?
  10. What kind of file formats are allowed for uploading my proof documents online?

Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here

Get Help

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