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Help Center

Top Frequently Asked Questions:

  1. Phone User Manuals
  2. What if my battery or charger doesn’t work or breaks? What if my phone won’t charge?
  3. View All
  4. What do I do if my phone was lost or stolen?
  5. I got a message that my plan had been upgraded. How many minutes does my new plan come with? And how much data?
  6. What kind of phone will I get? Can I upgrade my phone?
  7. How do I contact customer support?
  8. What if my phone doesn’t work or breaks?
  9. How can I get the most from my free minutes & data? How can I make it last longer?
  10. What kind of file formats are allowed for uploading my proof documents online?

Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here

Get Help

To learn about your account click here