You may recertify your account between March and October of the following year after sign up. We highly recommend you complete your Annual Recertification as soon as you can.

Q Link Wireless will remind you when it’s time to recertify your Lifeline service via phone, text, email, and post card. Once you receive notification, you will have a specified time period to complete and submit your Annual Recertification. Remember that failing to recertify within the time period will result in termination of your Q Link Wireless account and cancellation of your Lifeline cell phone service.