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Annual Recertification

When do I have to recertify?

You may recertify your account up to 150 days before it is due to expire.

Q Link Wireless will remind you when it’s time to recertify your Lifeline service via phone, text, and email. Once you receive notification, you will have a specified time period to complete and submit your Annual Recertification. Remember that failing to recertify within the time period will result in termination of your Q Link Wireless account and cancellation of your Lifeline cell phone service.


Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here

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To learn about your account click here