When do I know if I have to recertify my continued eligibility?
You may recertify your account between March and October of the following year after sign up. We highly recommend you complete your Annual Recertification as soon as you can.
Q Link Wireless will remind you when it’s time to recertify your Lifeline service via phone, text, email, and post card. Once you receive notification, you will have a specified time period to complete and submit your Annual Recertification. Remember that failing to recertify within the time period will result in termination of your Q Link Wireless account and cancellation of your Lifeline cell phone service.
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