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Q Link Wireless

Submit Proof

What proof documents do I need to upload?

To get your application approved and your phone shipped right away, you need to  upload your proof documents. Send us EITHER of the items below (click on the links below to learn about the proof document types we accept):

  1. A copy of proof of participation in a government program approved for Lifeline service in your state
  2. OR a copy of proof of low income

NOTE: we only need ONE proof of eligibility. If you participate in a government program AND you have low income, you do not need to upload both proof copies. Just choose one. Also, if you participate in more than one government program, just upload a proof copy of ONE. The system may request you to upload a proof copy of your ID as well.

You can check this by logging into My Q Link here and entering in your email as your username and your zip code as your password.

Check Status Location .jpg

Then, under application status, it should tell you what documents you need to submit.

account status



Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here

Get Help

To learn about your account click here