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Q Link Wireless

What is a SIM Card?

The SIM (Subscriber Identity Module) card is a small smart card that identify by its integrated circuit card identifier (ICCID) and connects you to the network. The card is inserted into your smartphone and stores all your data.

If your smartphone uses a SIM, Q Link will verify the card and switch your Lifeline service to your smartphone and keep your current Q Link phone number.

If your smartphone needs a new SIM, Q Link will send you a free Q Link card, activated and ready to use. Just insert the new card into your smartphone.

sim card q link

If you smartphone does not use a SIM and the phone is compatible, we will activate your Lifeline service immediately.

Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here

Get Help

To learn about your account click here