Q Link Wireless

Tech Support

What if I received the wrong battery or charger?

If you’ve received the wrong battery or charger for your Q Link phone, you can request a replacement battery or charger online at no cost by clicking here.

You can also call Customer Support at 1-855-754-6543 or send an email to Don’t forget to include your name and enrollment ID in the email so we can find your account, and describe the reason for your email. Please allow up to 72 hours for a response.

Click here to use our easy online ordering system, or call 1-855-754-6543 to make your request by phone.

Phone Manuals

Download your phone’s user manual. Click here

Sending Us Proof

Find out how you can upload your proof. Click here

Get Help

To learn about your account click here