Tag Archives: customer support

How do I contact customer support?

Here are a few ways to contact Customer Support:

Email:

    1. Click here to send us an email.
    2. Be sure to provide your phone number, email address, and full name, as they appear on your account.

NOTE: It may take up to 72 hours for our Customer Support team to begin processing your request.

Phone:

    1. Call us toll-free at 1-855-754-6543
    2. Follow the prompts to get help with your topic.

Mail:

    1. You can send mail via USPS to:
      Q Link Wireless
      499 E Sheridan St, Ste 300
      Dania, Florida 33004
    2. Be sure to include the reason you’re contacting us, your name, and your Q Link enrollment ID (or a phone number where we can reach you).

NOTE: Response times may vary depending on mail processing and delays. Once we receive your letter, it may take up to 72 hours for our Customer Support team to begin processing your request.