I don’t like my replacement phone. Can I re-active my old Q Link cell phone?
Yes, you can re-active your previous Q Link cell phone at any time. To complete your request, you must have your previous Q Link phone’s Electronic Serial Number, or ESN (this may be called an “MEID” on your phone). Here’s more information about what an ESN is.
Please note that we will only complete this request if you want to re-activate your previous Q Link cell phone. You may not activate any other phone.
Typically the ESN or MEID is found underneath the phone’s battery. Here’s instructions for finding your phone’s ESN.
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