How will I know when my phone is shipped to me?
Once your Q Link Wireless phone is shipped, you will receive an email with a tracking number for your package. You can track this package at any time by clicking on the tracking number or by going to the shipping provider’s website. Please allow 48 hours for the shipping providers’ website to update your tracking details.
Or, you can check that your account status shows “Shipped with Tracking” by logging into My Q Link and checking your status. To check your status, follow these simple steps:
- Log into My Q Link by visiting www.qlinkwireless.com/members
- Enter your username (that’s your email address) and your password (that’s your zip code, unless you changed it).
- Once logged in, click on “Account Overview” under “My Q Link” on the right-hand side.
- You will know that your phone is being shipped if your account status shows “Shipped with Tracking”
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