Check or Add Minutes
How do I check my minutes?
You can check your available minutes balance at any time by sending a text message to 7500, by dialing *611 from your Q Link phone, or by calling 1-855-754-6543. Once you hear the message, press 6, then 2, and then 1.
For fast and easy access, you can also view your usage details, as well as your remaining voice and text minutes by logging in to My Q Link account.
Then, enter in your username (that’s your email) and your password (that’s your zip code, unless you previously changed it). Then click “Log in.”
Your current available minutes will be shown in “My Usage” section. To see your call or text records, click on “View Usage” and you will see your Monthly Usage Details, which shows you the originating and receiving phone number, the date and time the call or text was placed, the minutes used and whether the usage was a call or text.
* Q Link Wireless updates your recent talk and text usage details every few minutes, but the shown minutes used may take up to 72 hours or longer to update in your My Q Link account.
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