Update Account / Change Plan
How do I change my Q Link Wireless phone number?
To change your Q Link phone number please make sure to follow the simple steps below:
- If it’s been less than 30 days since you received your Q Link phone, this change is free of charge. Anything after 30 days will require a $5 fee.
- Make sure your Q Link phone is charged and available to update its settings.
- Call us from a different phone number (NOT your Q Link phone). You can reach us by phone Monday-Friday, 9am-6pm EST at 1-855-754-6543.
Things to keep in mind:
- We will be assigning you a randomly generated number.
- Once your phone number has been changed, you cannot switch back to your current number.
- Changing your phone number will delete all voicemail messages, so write down any important voicemail messages tied to your old number, as they won’t transfer.
- You will need to create a new voicemail greeting for your new number.
And now you can get UNLIMITED minutes and Double Data for 30 days if you have a number you’d like to transfer to Q Link Wireless!
Just check out our handy guide to transferring your number to grab this great deal.
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