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How do I change my account language settings?

You may update your account language settings on the main Q Link Wireless website, the mobile site www.QLinkWireless.co, or on the Q Link Zone app. You only need to make this change using ONE of these methods to successfully update your account.

See instructions for each below.

1. How to change your account language settings on the Q Link Wireless Website

To update your account language settings directly on our main website, login to My Q Link, and on the right click “Account Profile”. Scroll to the “Language Preference” section and click “Change”.

 

The message shown below will appear, and you may choose your preferred language. This will be the language you view the website in, and your Q Link correspondence.

2. How to change your account language settings on the mobile site

To update your account language settings on our mobile site, www.QLinkWireless.co, you will need to go to the site and login to your account before you can make any changes.

You will immediately see Your Account Summary. In the top right corner is a button that will say ‘Español’ if your language is set to English, and it will say ‘English’ if your language is set to Spanish.

The pop up shown below will appear on your screen, and you may choose the language you’d like set for your account.

 

3. How to change your account language settings on Q Link Zone

To update your account language settings via Q Link Zone, login to your account via the mobile app and go to Menu. A menu will appear, and you should click “Language” on the bottom left of the screen.

 

A pop-up message will appear on your screen, and you may choose the language you’d like set for your account. View below the Spanish and English version of this pop up message.

Be sure that after selecting your language, you see the message indicated on the bottom of the screen. This message confirms that you did successfully change your language settings.

 

How do I change the language view of the Q Link Wireless website?

If you would simply like to change the language you are viewing the website in, use the Language icon in the top right of the screen.

Important Note

This will NOT change your account language setting, including Q Link emails and other correspondence. To change the language you receive communication in, you must login to your Q Link Wireless account (see instructions above).


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